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Jyo Shukla – Customer Success Leader and Author

Jyo Shukla – Customer Success Leader and Author

Jyo is also a speaker and she recently spoke at women in tech global conference where she highlighted the difference between customer-focusedand customer-centric and why organizations should be customer-centricrather than customer-focused.Jyo is based in Sydney, Australia. She has worked in tech forthe past ten years of her life and she has been obsessed with the life. She loves reading (besides the beach while she sips margaritas)and is an author of a book.As a customer success manager, Jyo ensures that both her company andcustomers are successful. In her role, she seeks to understand why people purchase technology and how technology helps meet their goals.Obsession (Being passionate) is a vital key to unlocking the possibilities inyour career. While Jyo was in college, she recognized that coding was not her forte and she did fail at some “coding”. On graduation, she was scared while on the first job, because no matter how hard she tried, coding did not come easy to her.As she was on the job she had some honest conversations and had the opportunityto gradually build her career as the customer leader that she is now.

Research Highlights: Emergent Abilities of Large Language Models

Research Highlights: Emergent Abilities of Large Language Models

In this regular column, we take a look at highlights for important research topics of the day for big data, data science, machine learning, AI and deep learning. It’s important to keep connected with the research arm of the field in order to see where we’re headed. We drill down into topical areas: data science, machine learning, AI, and deep learning. Enjoy!

Great Expectations Study Reveals 77% of Organizations have Data Quality Issues 

Great Expectations Study Reveals 77% of Organizations have Data Quality Issues 

Great Expectations, a leading open-source platform for data quality, announced the results of a survey highlighting top pain points and consequences of poor data quality within organizations. Insights from 500 data practitioners (engineers, analysts, and scientists) showed that 77% have data quality issues and 91% said it’s impacting their company’s performance.

Women in Technology (WIT) Celebrates 30 Years of Women in S.T.E.A.M

Women in Technology (WIT) Celebrates 30 Years of Women in S.T.E.A.M

Women in Technology (WIT) Celebrates 30 Years of Women in S.T.E.A.M IMG_8576 trip 1 ATT (1) Women in Technology (WIT), an Atlanta-based non-profit organization committed to empowering girls and women to excel in STEAM from the classroom to the boardroom, celebrates 30 years of providing their community with education, exposure, and experience. Founded in 1992,

Using Basic Data to Improve Public Services

Using Basic Data to Improve Public Services

In this contributed article, Prahlad Koti, a Partner at Netcompany, examines exactly what we mean when we talk about basic data, and how its digitization can assist the public and private sector. The digitization of public services is at the very top of government agendas across Europe, but the lack of accessible and reliable data, such as core information about individuals and businesses, creates challenges for digital administration.

Two Georgia Gwinnett College students win Women in Technology scholarships

Two Georgia Gwinnett College students win Women in Technology scholarships

Two Georgia Gwinnett College students win Women in Technology scholarships Two Georgia Gwinnett College (GGC) information technology students have earned scholarships from Women in Technology (WIT), an Atlanta-based nonprofit organization dedicated to helping women excel in the science, technology, engineering, arts and math fields (STEAM). This is the fourth year in a row a GGC student has

The World’s Most Ambitious Knowledge Graph 

The World’s Most Ambitious Knowledge Graph 

In this contributed article, editorial consultant Jelani Harper highlights how knowledge graphs have become one of the foremost expressions of Artificial Intelligence today. Almost everyone—from vendors to organizations, analysts to regulators—relies on these applications at some point to compile, harmonize, and scrutinize specialized business information.

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